Privacy Policy
Last updated: January 2026
1. Introduction
JB RTS Property ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable data protection laws in Singapore.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, phone number, email address
- Property Preferences: Budget range, preferred locations, property type preferences
- Communication Data: Records of your enquiries and correspondence with us
- Technical Data: IP address, browser type, device information, and website usage data
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your property enquiries and provide consultation services
- To match you with suitable property listings
- To arrange property viewings and site visits
- To send you relevant property updates and market information (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Disclosure of Information
We may share your information with:
- Property developers and their authorized agents for viewing arrangements
- Legal and financial advisors for property transactions
- Service providers who assist in our business operations
- Government authorities when required by law
We do not sell your personal data to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under the PDPA Malaysia, you have the right to:
- Access your personal data held by us
- Correct any inaccurate personal data
- Withdraw consent for processing your data
- Request deletion of your personal data (subject to legal requirements)
7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionalities.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
- Phone: +60 11-5625 4891
- Email: info@jbrtsproperty.com
- Address: Johor Bahru, Malaysia
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.